Shipping policy

  • Upon confirmation of payment for the order (“Order(s)”) placed by you, the Company directly ships any such Order via third-party logistic partners. Your Orders are inspected thoroughly before shipment to ensure they are in perfect condition.

  • After the Orders are shipped, the Users shall be issued a tracking ID against their Order. The Users will be able to track their Orders by visiting our Website. In case your Order is shipped through multiple shipments, a tracking ID shall be issued against each such shipment. Customers may visit our website to track their respective shipments.

  • The Orders will be dispatched within 2 – 3 working days (excluding Sundays and public holidays) of confirmation of the order and delivered within 7 - 8 working days from the date of dispatching such Orders. However, depending on the local restrictions, delivery of Orders in certain regions may take up to 10-15 working days from the date of the dispatch. The Users shall be duly communicated in case of any such delay. If you are ordering our products during any sale event on our Website, shipment may be a bit delayed due to increased volumes. The Users must note that all the timelines are provided on an assumption basis and could change due to unforeseeable circumstances.

  • The shipping charges vary under the dimension, height, weight, and location of delivery of the Orders. The Users can view the levied shipping charges upon checkout.

  • Our delivery partners shall deliver the Orders on best effort basis, however, in case they are unable to deliver the same, the Orders shall be returned to the Company and the return or exchange option shall be given to the Customers following the terms of the return and refund policy of the Company.

 

CANCELLATION

Once an order is placed, it cannot be canceled. For the return policy, please refer to the information below. 

PRICING INFORMATION

  • Art of Puja strives to provide accurate and correct information at all times. However, sometimes errors may occur.

  • Art of Puja can only confirm the actual price of the order once the order is placed.

  • Notwithstanding Clause 8 (Cancellation), we hold the right to cancel your order if the price of the product and/or product information is inaccurately listed due to some technical error. However, Clause 10.3 would not apply in case the order has already been delivered.

  • In the event, that the price of the product and/or product information has been wrongly listed, Art of Puja will first contact you for instructions, and only upon your explicit instruction to process the order, will Art of Puja deliver the order. In all other cases, such an order shall be deemed to be not received.

  • Further, if we cancel the order and the payment for such order has already been made then such amount will be credited back to the source account subject to the Refund Policy of the Company.

  • Upon our sole discretion, we may cease or discontinue listing a product on our Website. Further, we may also change the price and/or any other information about the product. Any such change may not be notified or intimated to you.

 

MISCELLANEOUS

  • Risk of loss

    • Except as otherwise set forth herein, the risk of loss for and title to products purchased on the Website passes to the purchaser upon delivery by the carrier.

  • Jurisdictional Issues

    • The Website is controlled and operated by Art of Puja from Haryana and is not intended to subject Art of Puja to the laws or jurisdiction of any state, country, or territory other than that of India. In choosing to access the Website, you do so on your initiative and at your own risk, and you are responsible for complying with all local laws, rules, and regulations. We may limit the Website availability, in whole or in part, to any person, geographic area, or jurisdiction we choose, at any time and in our sole discretion.

 

INTELLECTUAL PROPERTY

Unless otherwise specifically mentioned in these Terms, in addition to the content, all of the content available through the Website (including the right to sue for passing off, design rights, reports, data, databases, tools, code, photographs, pictures, video, interfaces, web-pages, designs, text, graphics, images, information, software (“Software”), audio, User content and other media files, their selection and arrangement, materials and all other intellectual property rights) are owned by us or respective third-party or licensed to us by a third-party (“Our Content”). You acknowledge and accept that you are expressly prohibited from using Our Content except where we grant you a limited license to use Our Content in connection with the Website. Our name and logo Art of Puja.’ and others are our trademark/service mark. To the extent that there are trademarks, service marks, and/or logos from other organizations on our Website, they are the trademarks, service marks, and logos of those respective organizations. You are granted no general right or commercial license concerning our trademarks, service marks, and logos or of the trademarks, service marks, or logos of those other organizations.

 

DELETING YOUR ACCOUNT

  • Art of Puja reserves the right to terminate your account in case you are found in violation of the Terms.

  • Art of Puja will not be responsible for any losses arising out of such termination of account.

  • Consequences of termination: Upon the termination of your account, Art of Puja shall be relieved of all future liabilities and obligations towards you.

 

CONDUCT OF THE USERS

  • You hereby agree, undertake, and covenant that, during the use of the Website, you shall not host, display, upload, modify, publish, transmit, update, or share any information that:

  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, including bodily privacy, insulting or harassing based on gender, libelous, hateful or racially or ethnically objectionable, disparaging or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever under the laws of India;

  • infringes any patent, trademark, copyright, or other proprietary rights;

  • violates any law for the time being in force;

  • threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting other nation;

  • contains software virus or any other computer code, file, or program designed to interrupt, destroy, or limit the functionality of any computer resource;

  • is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury to any person; and

  • provides instructional information about illegal activities such as making or buying illegal weapons or any other objects, violating someone's privacy, or providing or creating computer viruses;

  • engages in commercial activities without Art of Puja’s prior written consent such as engaging in contests, sweepstakes, barter, advertising, etc.;

  • interferes with another User's use and enjoyment of the Website;

  • You may not decompile, reverse engineer, or disassemble the contents of the Website, Our Content, or Software or modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website, Our Content or Software or remove any copyright, trademark registration, or other proprietary notices from the contents of the Website.

  • You will not (a) use the Website for commercial purposes of any kind, or (b) advertise or sell domain names or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Website in any way that is unlawful, or harms Art of Puja or any of their Representatives. (as defined below)

 

CONFIDENTIALITY

As elaborated under the Privacy Policy, Art of Puja will keep all confidential information confidential, including your personal information, and shall not disclose it to anyone except as provided in the Terms and required by law, and shall ensure that such confidential information is protected with security measures and a degree of care that it would apply to its confidential information. Art of Puja acknowledges that its employees, directors, agents, and contractors (“Representatives”) shall use the confidential information only for the intended purpose for which it is provided. Art of Puja shall use all reasonable endeavors to ensure that its Representatives acknowledge and comply with the provisions of these Terms of confidentiality.